Shipping & Policies
Payment
Visa, MasterCard, American Express, Discover and regular account payments are accepted through PayPal. PayPal purchases are made securely using Secure Sockets Layer (SSL) protocol, the latest in data encryption and anti-fraud technology.
If you don't have an account you can use Paypal's site guest checkout.
CALIFORNIA RESIDENTS
Sales tax will be applied to orders delivered to California The current tax rate is 9%
Shipping
Stocked items ship within 1-3 business days. Your purchase will arrive packaged in a small velvet pouch in a gift box.
DOMESTIC US SHIPMENTS:
I ship via the United States Postal Service first class mail with a
delivery confirmation. I consider a delivery confirmation proof of
receipt. If you require any other delivery methods I will give you a
quotation. You just have to let me know before making your purchase and I
will change the shipping options on the listing for you.
If you would like faster shipping please contact me to revise the listing.
Please note all shipments value $250 or more are shipped with signature confirmation priority mail.
All shipments are made to the address listed on your Paypal
account. PLEASE make sure they are correct and up to date. If
you would like your package shipped to a different address, please add
that address to your Paypal account first, . If this is being
sent directly as a gift please let me know the recipients address in
notes to seller at checkout.
INTERNATIONAL SHIPPING:
Shipping is through the United States Postal Service First Class
International Mail Service. No insurance or delivery confirmation is
available with this shipping method. DELIVERY CAN TAKE ANYWHERE FROM 3-8 WEEKS If you need a
faster level of service please contact me to revise the listing for you
and give you different shipping options.
Please contact me if you want extra services such as registered
mail/signature required , but note that the extra costs for these
services will be paid by the buyer
ALL ORDERS OVER $400 ARE REQUIRED TO SHIP INTERNATIONAL EXPRESS MAIL through the US Postal Service.
If you need other carriers I will be happy to give you a quotation.
***INTERNATIONAL BUYERS PLEASE READ BEFORE YOU PURCHASE***
Please be aware that as the seller I do not pay for any applicable duty,
value added taxes (VAT) or import consumption taxes charged to you by
your country. The recipient of the merchandise/buyer might be required
to pay the duty or VAT upon delivery. Due to import duty valuation
adjustments and currency valuations, we are unable to provide an
estimate for duty or VAT. Please check with your customs/postal office
to find out what those fees are.
Please be aware your country may charge additional customs duty and/or import taxes.
International shipping times do vary greatly depending on
location. They can take anywhere from 3-8 weeks so please be patient.
REFUNDS AND EXCHANGES
It is important to us that you are satisfied with your jewelry purchase. We try to be as accurate with the photos and descriptions and capture colors and measurements as best as possible. If you are unsatisfied or your purchase or did not meet your expectations we will accept returns and or exchanges. You need to contact us within 3 days of receipt of the purchase to arrange a return or exchange. The item must be returned in new and unused condition, in its original packaging box insured for value with a delivery confirmation receipt, at buyer’s expense. If by chance a mistake was made with your order the shipping costs will be refunded. Please note that that we are unable to issue a credit for items lost or damaged in the mail. You will be credited back the cost the item less shipping costs. Please contact us to resolve any issues that you might have.